Service Technician Portal

Employee Operations Updates

This page serves as a central location for important updates that may impact daily operations. Information posted here may include weather-related updates, facility closures, schedule changes, and other announcements affecting both office and factory employees. Please check this page regularly for the most current information.

March 2, 2026

Although the water issue remains, we have made the necessary arrangements to safely continue operations and will move forward with the following plan.

Operational Update

Important Facility & Safety Information

 

Office Employees


Thank you for your continued flexibility. We will provide additional updates if conditions change.

 

 

March 1, 2026

 

The City of Shreveport has experienced a water transmission line failure that has impacted water service in our area. Throughout the day today, water pressure at the Line Avenue sites gradually declined. This evening, Corey also checked the Campus site, as it is on the edge of the impacted area.

As of 8:00 p.m. this evening, toilets were not functioning at any of the sites. In addition, the lack of water pressure means there is no fire suppression available at the 8700 Line Ave. location.

As a result, 1st Shift Production has been canceled for tomorrow. We are hopeful that water pressure will recover and allow us to operate 2nd Shift, but that determination will be made around lunchtime tomorrow.

Tomorrow, only the Maintenance, Shipping, and Receiving teams will be permitted in the buildings. Service Pack operations will not run. This is the maximum occupancy we can safely support with manual flushing and/or the potential use of portable restroom accommodations.

For office employees, please work from home. If you need to pick up a laptop to do so, you may come by to retrieve one. For team members without laptops, please work with your manager to make up time later in the week.

Due to this closure, Assembly will follow an adjusted production schedule this week. Assembly production will run Tuesday through Friday, with overtime on Saturday as needed.



What You Need to Know
 


 

  • The City of Shreveport is experiencing a water transmission line failure.
  • Water pressure has been lost at Line Ave and Campus sites.
  • Toilets are not functioning at any site as of 8:00 p.m.
  • Fire suppression is unavailable at 8700 Line Ave.
  • 1st Shift Production is canceled tomorrow.
  • A decision on 2nd Shift operations will be made around lunchtime tomorrow.
  • Assembly will operate on an adjusted schedule this week.



What You Need to Do


 

  • Production employees (1st Shift): Do not report to work tomorrow.
  • Maintenance, Shipping & Receiving: Report as scheduled.
  • Service Pack: Do not report to work.
  • Office employees: Work from home.
    • Pick up a laptop if needed.
    • Coordinate with your manager if you do not have a laptop.
  • Assembly employees: Plan for production Tuesday–Friday, with possible overtime on Saturday.
  • Watch for additional updates as conditions change.


 

Thank you for your flexibility and understanding. We will continue to share updates as more information becomes available.